Frequently Asked Questions
If your package includes airport transfers, someone will pick you up at the airport outside the baggage claim area and will take you back to the airport on your departure date. If your transportation is not included, you should go outside the airport and purchase your taxi ticket at the curbside counter.
You may take a private (about $28 per taxi for up to 4 persons) or shared ride (about $12 per person). On the return, you should take a taxi (about $25 per taxi for up to 4 persons).
Larger vehicles such as vans are available both ways at about twice the price.
The best place to change your US or Canadian dollars (including travelers checks) for pesos is the bank.
There are several banks in downtown and along the Golden Zone. Normal hours of operation for money exchange are from 9am to 12pm.
Hotels usually offer this service 24/7 at a lower exchange rate.
Many money exchange businesses located in the Golden Zone offer very competitive rates and operate between 9am and 6pm.
Money exchange service fee is not customary in Mexico.
Taxis are always available at every single hotel and along the coastal road that runs along the city. Most hotels post the taxi fees for most common routes at the lobby; however the official rate must be set with the driver before riding and it usually includes the tip.
Another popular mean of transportation is the city bus, which runs every five minutes along the coastal road, from Cerritos area located in the north side of the city to Old Town in the south. Fare ranges from 40 cents (regular bus) to 70 cents (newer air conditioned bus). Make sure to catch the route that contains the name “Centro”, otherwise you will end up taking a very interesting and unusual “city tour”; however you will learn how local people interact and live.
The most popular taxi in town is called “Pulmonia” (pneumonia wagon in English) and you can easily catch one by going out to any main street. It’s an open-air vehicle for up to four persons and they usually have all kinds of music available for the passenger. The rates and rules are about the same as for taxis.
Most drivers offer above-average service and understand or speak English.